Public Administration digitalization process: PNRR and the IT plan (2023)

The course examines in detail the digitalization process of the Public Administration (PA), aiming to enhance the skills of those who must navigate the new methods of organizing and carrying out administrative activities. Specific focus is given to the most recent regulatory framework, which is highly complex as it comprises both primary legislation and new sources, such as AGID guidelines, as well as strategic documents—particularly the PNRR, which allocates 27% of its resources to digital transition. This recognizes that only by catching up on delays in the digitalization of public services and in citizens’ digital skills can the country strengthen its efficiency and competitiveness.