In order to provide services and support tools for students with particular needs related to certified disabilities, Università degli Studi Guglielmo Marconi has established an “Orientation / Reception Office for Students with Disabilities and DSA.”
The office supports requests particularly concerning accessibility, both to physical facilities and to educational activities.
Through the mediation of the Office, the University offers:
- Information regarding degree programs
- Support tools for access to the University’s physical facilities
- Assistance in taking examinations through the provision of technological tools (computers and dedicated software); the possibility of extended time for completing examinations; the possibility to request equivalent exam formats.
Purpose
Handling reports related to the following aspects:
- Specific needs for access to the University’s physical facilities
- Requests for support in taking examinations through the provision of technological tools (computers and dedicated software)
- Requests for extended time for examinations; possibility of requesting equivalent examinations as provided for by Law 17/99
- Information regarding degree programs, payments, and services provided
- Reports related to the guarantee of equal opportunities
- Requests related to special needs, injuries, temporary disabilities, or family issues that require consultation with the administration in order to identify appropriate solutions
- Suggestions for improvements and implementation of services and content to be submitted to the University governance.
Primary Responsibility
Educational Secretariats
Supporting Responsibility
- Degree Program / Department Coordinator
- Wellbeing, Inclusion and Equality Commission
- General Directorate
- Administrative Directorate
- Rector’s Office
- Legal Office
Operational Procedures for Carrying Out the Activity
The Office handles requests for information and support from students when they have not found adequate answers through the University’s official communication and information channels.
Through telephone and email, the Office provides responsive answers based on the historical record of previous requests, guided by principles of fairness.
For requests related to Teaching, the Office liaises with the Coordinator of the University’s Educational Organization Area (and through them with the Degree Program or the Degree Program Disability Coordinator, if appointed).
For more complex cases, and depending on their nature, the Office liaises with the General Directorate and, where necessary, with the Legal Office, in order to identify the most appropriate solutions within a limited time frame.
Timeline
Resolution times correspond to the complexity of the reports and requests received.